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OCRVEmpire

Municipal and Government Fleets

Police Departments and Law Enforcement

The short answer

Patrol vehicle body work turns around fast because a marked unit in a shop is a car missing from three shifts, not one. We repair pursuit and curb strike damage, mount push bumpers and emergency lighting, apply department graphics, and strip markings from decommissioned units. In shop at Yorba Linda, on a department purchase order.

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What we see from this customer

Patrol damage has a signature. Curb strikes at speed load the lower control arm and the wheel opening at the same time, so a fender that looks like a scrape frequently comes with bent inner structure nobody sees until the wheel is off. Contact damage during a stop loads a quarter panel diagonally rather than square. Low speed lot contact in an Anaheim or Santa Ana structure takes mirrors and pillars. We pull the wheel and the liner on every curb strike before writing a number, because an estimate written off a walkaround on a patrol car is wrong more often than it is right.

Graphics are the part with legal weight. A decommissioned unit going to auction has to leave with every marking, every shadow of a marking and every mounting hole gone, because a ghosted door decal reappearing under raking light on a resold Explorer is a real problem for a department. Pulling vinyl off a five year old patrol car that has lived in Riverside or Corona sun exposes paint that aged differently than the paint around it. The honest answer there is panel refinish, not adhesive remover and a buffer.

Two practical notes. First, a patrol unit runs three shifts, so downtime is measured against a fleet with no float at all, and we would rather order parts before teardown than after. Second, if a vehicle is tied to an active case, it should not be at a body shop yet. We are not an evidence facility and we do not maintain a chain of custody. Release it to us after your investigators and the crime lab are finished. All work happens at our Yorba Linda shop.

Location: All work is performed at our Yorba Linda facility. We do not offer mobile, roadside, or fleet route service.

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What you are worried about, and the answer

Concern 01

A marked unit in the shop is a car missing from patrol on all three shifts.

We order parts against a documented estimate before teardown on units you flag as priority, and we give you the schedule after disassembly rather than inventing one at drop off.

Concern 02

Old decals leave a ghost image on a decommissioned car we are about to auction.

Ghosting means the paint under the vinyl aged differently than the paint around it. Adhesive remover will not correct that. We refinish the affected panels and seal the mounting holes so the car leaves with a uniform surface.

Concern 03

Push bumpers, light bars and antenna mounts have to come off and go back on correctly.

Push bumper brackets, light bar feet, antenna and spotlight mounts come off, the fastener holes are sealed against corrosion during the repair, and everything is remounted and wired before the unit leaves.

Concern 04

Our unmarked units need to leave a shop looking like nothing ever happened.

Unmarked work is refinish work with no graphics to hide a transition, which means color matched against the actual panel under multiple light sources and blended into adjacent panels rather than cut off at a body line.

Concern 05

The vehicle was in a pursuit collision and may still be part of an open investigation.

Then it should not be here yet. We do not hold evidence and we do not maintain a chain of custody. Release the vehicle once investigators are finished and send the release documentation with the purchase order.

Concern 06

City purchasing will not release payment without a purchase order and a matching invoice.

We accept department purchase orders, put the PO number on every document we issue, and provide a W-9, a certificate of insurance and our BAR license number ARD00288521 for your vendor file.

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Services you need most

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Vehicles you run

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Questions

Frequently asked questions

Can you remove all markings from a decommissioned patrol car?

Yes, and it is more than pulling vinyl. On a five year old unit that has sat in inland sun, the paint under the graphics aged differently than the paint around them, so a ghost image appears under raking light once the decals come off. Adhesive remover will not fix that. The correct repair is refinishing the affected panels and sealing the light bar, push bumper and antenna mounting holes before the car goes to auction.

Do you install push bumpers, light bars and emergency lighting?

Yes. Emergency lighting installation and the mounting structure behind it are in scope, along with push bumper brackets, spotlight and antenna mounts. When we remove that hardware for a body repair, the fastener holes get sealed against corrosion before anything goes back on. That is the step that gets skipped elsewhere, and it is why a three year old unit ends up with rust weeping from around a bracket.

How fast can you turn a patrol unit around?

Faster if you tell us it is a priority at intake. A marked unit is missing from three shifts, not one, so on flagged vehicles we order parts against a documented estimate before teardown rather than after. What we will not do is hand you a date at drop off that we invented. The real schedule comes after disassembly, when we know what the impact actually did to the inner structure.

Can you take a vehicle that is part of an active investigation?

Not while it is still evidence. We are a body shop, not an evidence facility, and we do not maintain a chain of custody or a secured evidence hold. Release the vehicle after your investigators and the crime lab are finished with it, and send the release documentation along with the purchase order so the file is clean on your side and ours before any work starts.

Do you work on unmarked and administrative vehicles?

Yes, and they are a harder job than a marked unit. With no graphics to cover a transition, the color match and the blend into adjacent panels carry the entire repair. We match against the actual panel under multiple light sources rather than against a paint code, because a six year old sedan is not the color its code says it is. Then we blend rather than butting at a body line.

Tell us what you run and what happened to it.