Commercial and Business Fleets
Delivery and Logistics Companies
The short answer
Last-mile damage is repetitive and predictable: roll-up door panels, rear frame and dock bumper strikes, lift gates that stop cycling, and mirrors and corners taken off in alleys. We repair all of it in shop at Yorba Linda, including DOT reflective tape and conspicuity marking. We do not perform DOT inspections.
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What we see from this customer
A roll-up door is the single most damaged component on a delivery box. It gets cycled forty to eighty times a shift, it is built from thin interlocked slats riding in a track, and one hard closing on a strap or a package bends a slat and cocks the whole curtain in the track. Once the curtain is out of track the door binds, the driver forces it, and now you have a torsion spring and a bottom rail on the parts list too. Catching a single bent slat early is a fraction of the job.
Behind the door, dock strikes go into the rear frame and the sill. A truck that has been backed into a dock plate a few hundred times develops a rear sill that is no longer straight, and that is what starts pulling the door track out of square. Lift gates fail the way most 12 volt equipment fails, which is at the connections rather than the motor: corroded ground straps, a chafed harness where it crosses the frame, a pump solenoid with a loose crimp. We check the electrical path before anyone quotes a pump.
Driver turnover is a damage driver and everyone in this business knows it. New drivers clip mirrors and rub corners in the alleys off Santa Ana and downtown Long Beach because they have not learned the width of the vehicle yet. Mirror heads, corner caps and rub rails are cheap and fast, so bring them in batched rather than one at a time. While a unit is here we also replace conspicuity tape that has lifted or chalked, because sun-degraded reflective tape is a citation waiting to happen and it is a small item on a truck that is already in the shop.
Location: All work is performed at our Yorba Linda facility. We do not offer mobile, roadside, or fleet route service.
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What you are worried about, and the answer
Concern 01
A van out of service means routes get redistributed and the whole day runs late
Batch what you can and triage what you cannot. Mirror heads, corner caps, rub rails, marker lights and tape are same-visit items. Door and body work that needs a booth is not. Tell us the route criticality of each unit and we sequence around it, but note that every job happens at Yorba Linda, so transport in and out is part of the downtime you are calculating.
Concern 02
Roll-up doors keep failing and every shop treats it as a new problem instead of a pattern
It usually is a pattern. We check the track alignment, the rear sill squareness and the roller condition before replacing slats, because a curtain that keeps binding in the same spot is almost always riding a track that got pulled out of line by a dock strike. Replacing slats without correcting the track buys you a few months.
Concern 03
Lift gate faults get diagnosed as a pump replacement when the truck comes back with the same fault
We trace the circuit first. Ground straps landed on painted or rusted steel, harness chafe at the frame crossing, and loose crimps at the solenoid account for most lift gate faults we open up. Diagnostics run at $285 per hour with a one hour minimum, refundable as a credit against an authorized repair, which is cheaper than a pump you did not need.
Concern 04
New drivers keep taking off mirrors and corners and the damage log never gets smaller
Accept that it will not go to zero and make it cheap instead. Keep a standing list of the low-cost repeat items, batch four or five units, and run them through together. The parts are inexpensive and the labor is short. What makes driver damage expensive is letting a rubbed corner sit until the substrate corrodes and it becomes a panel job.
Concern 05
Reflective tape is chalked and lifting across half the fleet and it is an easy citation
DOT reflective tape and conspicuity marking is in scope and it is fast. We strip the degraded tape, prep the surface properly rather than laying new tape over old adhesive, and apply to the correct pattern for the body. Inland heat in Chino, Fontana and Riverside chalks tape faster than most operators expect, so plan on replacing it well before it looks fully gone.
Concern 06
Electric delivery vans are new to us and we do not know who will touch the body work
We work on them. The body, the box, the doors, the racking and the corner damage on an electric delivery van are the same problems as on a diesel one. What is different is the high voltage system, which we do not touch, and the ADAS suite on late-model platforms, which frequently needs recalibration after bumper or windshield work because the aim tolerance is a fraction of a degree.
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Services you need most
Service
Box and Cargo Body Repair, Aluminum and Composite
Box and cargo body repair rebuilds corner posts, rear frames, top rails, side skins, and floors on aluminum and composite dry van
Service
Cab Body Repair, Door Hood Fender and Bumper
Cab body repair addresses door, hood, fender, bumper, mirror, and step damage on a commercial cab without opening up a full collis
Service
Lift Gate Installation and Repair
Lift gate work covers new installation, replacement, and repair of rail, tuck-under, cantilever, and column gates including mounti
Service
DOT Reflective Tape and Compliance Marking
DOT conspicuity tape and compliance marking installs certified reflective sheeting and required lettering including USDOT numbers,
Service
Fleet Collision Repair and Refinish
Fleet collision repair returns a damaged commercial truck or van to service after an impact, covering cab sheet metal, box structu
Service
Bumper Repair and Replacement
Bumper repair and replacement covers plastic fascia repair, steel and aluminum bumper work, and full replacement on RVs, vans, tra
Service
12V and 120V Electrical Diagnostics and Repair
Electrical diagnostics traces 12V DC and 120V AC faults on RVs, vans, trailers, and fleet units, including dead circuits, parasiti
Service
Fleet Graphics and Vinyl Wrap
Fleet graphics and wrap covers partial and full vinyl wraps, cut lettering, spot graphics, and removal on commercial vans, trucks,
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Vehicles you run
Vehicle
Box Trucks
Box trucks put a separately built cargo body on a cab chassis, and the joint between them is where most failures start. Rear frame
Vehicle
High-Cube Vans
High-cube vans trade a tall roof and maximum interior volume for a large flat sail area and a roofline that clears almost nothing.
Vehicle
Electric Delivery Vans
Electric delivery vans including the Rivian EDV used by Amazon Logistics have a floor-mounted battery pack, bonded composite body
Vehicle
Cargo Vans
Cargo vans on Transit, ProMaster, Express, and Sprinter platforms carry trade tools, parts inventory, and route freight. Rear door
Vehicle
Sprinter Vans
Mercedes Sprinter vans run last-mile routes, trade service, and camper conversions across Southern California. Sliding door tracks
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Questions
Frequently asked questions
Do you repair roll-up doors on box trucks and high cube vans?
Yes. Slat replacement, curtain realignment, track straightening or replacement, roller and hinge work, torsion spring service, bottom rail and seal replacement. The part most shops skip is checking whether the rear sill and door frame are still square after years of dock strikes. If they are not, the new slats will bind in the same place and you will be back inside a year.
Our lift gate cycles slowly and then quits. Is that the pump?
Usually not. The most common causes we find are a corroded ground strap, voltage drop across an undersized or damaged feed cable, a chafed harness where it passes the frame rail, and a solenoid with a loose crimp. All of those produce the same symptom as a weak pump. We test the electrical path under load first, then condemn the pump if the numbers say so.
Can you replace DOT conspicuity tape on our trailers and box trucks?
Yes. DOT reflective tape and conspicuity marking is in scope. We remove degraded tape, clean the residual adhesive, prep the substrate and apply new material to the correct pattern for the body type. What we do not do is DOT inspections, engine work, drivetrain or transmission work. Tape and marking is a body-side compliance item and we handle that part.
How long will a van be out of service?
A mirror, corner cap, rub rail or tape job is same-day or next-day. A dented panel with refinish is typically a few days because paint needs cure time. A rear frame correction with door track work runs a week or more. The variable nobody controls is parts. Tell us the unit number and the damage and we will give you a real window at intake.
Do you work on electric delivery vans?
Yes, on the body, box, doors, racking and refinish. We do not work on the high voltage propulsion system. Note that most electric last-mile platforms carry camera and radar driver assistance, so bumper, windshield or frame work invalidates the sensor aim. The system frequently will not throw a fault. It will just be wrong, which is why we scan and recalibrate after that kind of repair.
Tell us what you run and what happened to it.