Who we help
Personal and Recreational Owners
The short answer
Personal and recreational owners bring us motorhomes, trailers, camper vans and vintage coaches that are owned rather than operated for revenue. The work is usually collision, water, roof or delamination, and the conversation is usually about an insurance claim, a storage lot incident, or damage found on the way home.
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How we work with this group
A private owner and a fleet manager want different things from a body shop. The fleet manager wants the unit back Thursday. The owner wants to know what actually happened to the coach and whether the repair is going to hold, because the next trip is a family trip and there is no second unit sitting in the yard. We write the estimate the same way either way, but the conversation is different and the documentation matters more. Most personal owners arrive after one of four events. An impact, a storage lot incident with no known cause, a leak that finally showed itself on the inside, or a pre-purchase inspection that found something. All four turn on documentation. What gets photographed during disassembly is what your carrier sees, and on a laminated wall that is the difference between a cosmetic-only position and a paid structural repair.
Location: All work is performed at our Yorba Linda facility. We do not offer mobile, roadside, or fleet route service.
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Customers in this group
Customer
Individual RV Owners
If you own one coach and use it six weekends a year, your real questions are what the estimate becomes once the unit is open, who pays for w
Customer
Camper and Fifth Wheel Owners
A trailer and the truck pulling it are one system, and most fifth wheel damage we see is load and flex rather than impact. Cracked hanger we
Customer
Sprinter and Camper Van Owners
A high-roof van is a daily driver and a house at the same time, and most shops only handle one of those. We do the body work, the ADAS recal
Customer
Overland and Adventure Travelers
Washboard is what breaks overland rigs, not rocks. Sustained corrugation on a Baja or Death Valley road puts a resonant load into every brac
Customer
Vintage and Classic RV Enthusiasts
Vintage units get turned away because the parts do not exist, so the work becomes fabrication rather than replacement. We form discontinued
Customer
Full-Time RVers and Snowbirds
When the coach is the residence, shop time is hotel time, and that changes how a repair gets planned. We schedule around your travel window,
Different customers, one shop, one standard.